This Maintenance Plan covers all Hardware and Software faults on the customer’s machine, it includes call-out charges, labour and parts, the maximum call out time is set to 6 Hours unless a service engineer is in the area and can arrive earlier. This normally means same day service.

24/7 monitoring with unlimited remote / on-site support

Package Includes

• Secure (2fa) Access to your Work PC / Mac from Home
• Unlimited Remote / Onsite support
• No Call Out Charges
• Replacement Hardware Costs Included (Fully Comp)
• Krypto Prevent (Anti ransomware)
• Identity Theft Protection
• Managed Updates (Windows, Apple, Adobe, Java, Mozilla, VLC + Win Rar)
• Hardware & Software Audits
• Performance & Preventative Maintenance Reports
• Automated Out of hours system optimisation
• System Monitoring
• Patch Whitelisting Service
• Antivirus Management
• Web-based Management Portal
• Desktop Performance Monitoring
• Administrative Scripting
• Policy Management
• Technical Support
• Client Communicator with Self-Help Centre

All maintenance plans come with a flexible one month rolling term.

Service times are Monday – Friday 8:30am – 5:30pm excludes public / bank holidays

*All prices shown are subject to V.A.T. and are charged Per Month and Per Standard Computer

Up to 3 Machines  £42 Per Month*

Up to 10 Machines  £38 Per Month*

10+ Machines  £35 Per Month**