
Fully Comprehensive Cover
Complete Cover with Call Out, Labour, Parts, Work from Home Access and 24/7 Monitoring
This Maintenance Plan covers all Hardware and Software faults on the customer’s machine, it includes call-out charges, labour and parts, the maximum call out time is set to 6 Hours unless a service engineer is in the area and can arrive earlier. This normally means same day service.
24/7 monitoring with unlimited remote / on-site support
Package Includes
- Secure (2fa) Access to your Work PC / Mac from Home
- Unlimited Remote / Onsite support
- No Call Out Charges
- Replacement Hardware Costs Included (Fully Comp)
- Krypto Prevent (Anti ransomware)
- Identity Theft Protection
- Managed Updates (Windows, Apple, Adobe, Java, Mozilla, VLC + Win Rar)
- Hardware & Software Audits
- Performance & Preventative Maintenance Reports
- Automated Out of hours system optimisation
- System Monitoring
- Patch Whitelisting Service
- Antivirus Management
- Web-based Management Portal
- Desktop Performance Monitoring
- Administrative Scripting
- Policy Management
- Technical Support
- Client Communicator with Self-Help Centre
All maintenance plans come with a flexible one month rolling term.
Service times are Monday – Friday 8:30am – 5:30pm excludes public / bank holidays
*All prices shown are subject to V.A.T. and are charged Per Month and Per Standard Computer
Up to 3 Machines £42 Per Month*
Up to 10 Machines £38 Per Month*
10+ Machines £35 Per Month**
Contact Us About the Fully Comprehensive Cover Package
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