This Maintenance Plan covers any software fault on a customer’s machine that can be fixed online. If the fault cannot be fixed online we can then arrange for an engineer to visit you on site @ £100+v.a.t, which includes the call-out cost and first 30 minutes of service. Once on-site and after the first inclusive 30 minutes, you will be charged in addition for any parts and labour at £100+v.a.t. per hour.

24/7 monitoring with unlimited remote support

Package Includes

• Secure (2fa) Access to your Work PC / Mac from Home
• Unlimited Remote Support
• Krypto Prevent (Anti ransomware)
• Identity Theft Protection
• Managed Updates (Windows, Apple, Adobe, Java, Mozilla, VLC + Win Rar)
• Hardware & Software Audits
• Performance & Preventative Maintenance Reports
• Automated Out of hours system optimisation
• System Monitoring
• Patch Whitelisting Service
• Webroot Antivirus
• Web-based Management Portal
• Desktop Performance Monitoring
• Administrative Scripting
• Policy Management
• Technical Support
• Client Communicator with Self-Help Centre
• Advanced Software Management (Edge, Adobe, Office, Dropbox etc)

All maintenance plans come with a flexible one month rolling term.

Service times are Monday – Friday 8:30am – 5:30pm excludes public / bank holidays

*All prices shown are subject to V.A.T. and are charged Per Month and Per Standard Computer

Up to 10 Machines  £33 Per Month*

10+ Machines  £29 Per Month*