Managed IT Support
Reliable IT is essential to the day-to-day running of any business.
Our managed services are designed to keep everything operating smoothly, while removing the pressure and complexity from your internal team.
What are managed IT services?
Managed services involve outsourcing the day-to-day management and maintenance of your IT to a dedicated team of specialists. This allows your business to stay focused on core operations, while experienced professionals handle the complexity behind the scenes.
A managed service typically includes areas such as network management, cyber security, data backup, user support and proactive monitoring. Delivered on a subscription basis, it provides predictable monthly costs and removes the need for significant upfront investment.
By moving to a managed model, businesses can reduce reliance on internal resource, access a broader range of expertise, and improve both efficiency and cost control over the long term.
Why consider managed IT services?
As businesses grow, maintaining a reliable IT environment becomes more complex. Managed services provide a straightforward way to ensure your systems are properly supported, without the overhead of managing everything in-house.
By partnering with a managed service provider, you gain access to specialists who handle everything from network performance and cyber security to backups and user support — delivered on a predictable monthly cost, removing the need for significant upfront investment.
Your systems are proactively monitored and maintained, minimising downtime and reducing risk. With access to up-to-date expertise and best practices, you can be confident your IT continues to support your business as it evolves.
IT Support Packages
Enhanced protection for organisations that want stronger security controls alongside fully managed support.
CORECARE REMOTE
Essential Device Security & Monitoring
An advanced security layer for businesses requiring greater visibility, protection and cyber resilience.
- Advanced endpoint protection
- Enhanced threat monitoring
- Improved cyber security posture
- Suitable for organisations with stronger security requirements
CORECARE ON-SITE
Device Security & Remote Support
ProSecure combined with unlimited remote support, delivering a strong blend of security and day-to-day IT assistance.
- Includes ProSecure
- Unlimited remote support
- Advanced protection with user support
- Ideal for security-conscious businesses looking for cyber protection & IT support
PROSECURE REMOTE
365 Total Protection & Training
Add an extra layer of defence from evolving threats while equipping your team to recognise and avoid cyber risks.
- Email Advanced Threat Protection
- Daily 365 services backup
- Security awareness staff training
- An essential requirement for those looking to secure Cyber Essentials Certification
PROCARE ON-SITE
Device Security & On-Site Support
Our most comprehensive support tier, combining advanced cyber protection with unlimited remote and on-site assistance.
- Includes ProSecure
- Unlimited on-site & remote support
- Fully comprehensive hardware fixes
- Best suited to organisations wanting maximum security & IT support
We moved to Pulse8 for managed cyber security after realising how exposed we actually were. The onboarding was straightforward, and they quickly identified gaps we hadn’t even considered. What’s been most reassuring is knowing everything is actively monitored. Issues are picked up and dealt with before they become problems, and we’ve had clear, practical advice throughout — not just technical jargon.
